Accessibility Statement for Sunrise Varkala Cliff

Last Updated: [25-12-2025]

At Sunrise Varkala Cliff, we are committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website as inclusive as possible.

Our Commitment

We strive to provide a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where feasible. These guidelines explain how to make web content more accessible for people with disabilities.

Measures We Are Taking

To support our commitment, we are taking the following measures:

1. Inclusive Design: Our website is designed with accessibility in mind, including clear navigation, readable fonts, and color contrast considerations.

2. Alternative Text: We provide alternative text descriptions for meaningful images on our website.

3. Keyboard Navigation: Our site can be navigated using a keyboard alone, without requiring a mouse.

4. Regular Reviews: We periodically review our website using accessibility evaluation tools and manual testing to identify and address potential issues.

 

Known Limitations

Despite our best efforts, some areas of our website may not yet be fully accessible. We are aware of the following limitations and are actively working to improve them:

• Third-Party Content: Some content on our site, such as our online booking engine or embedded maps, is provided by third-party vendors. While we strive to choose accessible partners, we do not have full control over the accessibility of these external systems.

• Older Content: Some older pages or blog posts may not meet the latest accessibility standards. We are working to update these resources over time.

• PDF Documents: Any downloadable PDFs (e.g., brochures) may not be fully accessible to screen reader software.

 

Property Accessibility

Sunrise Varkala Cliff is a property built on a cliffside, which presents natural terrain challenges. We welcome inquiries about the specific accessibility features of our rooms and common areas.

• Physical Access: Due to the natural landscape, there may be steps and uneven pathways. Please contact us directly to discuss your specific mobility requirements so we can advise on the suitability of our accommodations and assist you during your stay.

• Assistance: Our staff is trained to be attentive and helpful. Please inform us in advance of any specific needs, and we will make every reasonable effort to ensure a comfortable stay.

 

Feedback and Contact

Your experience is important to us. If you encounter any accessibility barriers on our website or have questions about the physical accessibility of our property:

• Email us at: [your accessibility contact email, e.g., accessibility@sunrisevarkalacliff.com]

• Call us at: [+91 9946154948]

• Write to us at: Sunrise Beach Resort, North End Cliff, Helipad, Varkala, Kerala, South India- PIN-695141

Please provide the web page address (URL) and a detailed description of the problem. We will make all reasonable efforts to address the issue promptly.

 

Formal Complaints

We aim to respond to accessibility feedback within 5 business days and propose a solution within 10 business days. If you are not satisfied with our response, you are entitled to lodge a formal complaint.